We only process the personal data of our users insofar as this is necessary to provide a functional website and our content and services. The processing of personal data of our users takes place regularly only with the consent of the user. An exception applies in cases where prior consent cannot be obtained for factual reasons and the processing of the data is required by law.
The controller within the meaning of the General Data Protection Regulation (GDPR) and other data protection regulations is:
RESOLVED GmbH
Kolosseumstraße 1
80469 Munich, Germany
Email: blenk@resolved.legal
To provide our website, we use storage space, computing capacity and software that we rent from the server provider Squarespace as our web host. In addition, data that your browser transmits to our server is automatically processed when you visit our website. This general data and information is stored in the server log files ("server log files"). The following can be recorded:
When using this data and information, we do not draw any conclusions about your person. The purposes we pursue include in particular:
The legal basis for data processing is Art. 6 para. 1 sentence 1 lit. f GDPR. We have a legitimate interest in being able to provide our website in a technically flawless manner.
The recipient of your data in this context is our service provider Squarespace, USA. The service provider was carefully selected by us, commissioned in writing and is bound by our instructions. The personal data is transferred to the USA. To ensure an adequate level of data protection at the recipient of your personal data, we have concluded standard contractual clauses of the European Commission for the protection of personal data in accordance with Art. 46 para. 1, 2 lit. c GDPR. For further information, please contact us at blenk@resolved.legal.
We also use a content delivery network (CDN). A CDN is a service with the help of which the content of an online offer, in particular large media files such as graphics or programme scripts, can be delivered faster and more securely with the help of regionally distributed servers connected via the Internet. Therefore, the legal basis is based on the legitimate interests pursuant to Art. 6 para. 1 sentence 1 lit. f GDPR.
The recipient of your data in this context is our service provider Cloudflare, Inc, 101 Townsend St., San Francisco, CA 94107, USA. The service provider was carefully selected by us, commissioned in writing and is bound by our instructions. The personal data is transferred to the USA. To ensure an appropriate level of data protection at the recipient of your personal data, we have concluded standard contractual clauses of the European Commission for the protection of personal data in accordance with Art. 46 para. 1, 2 lit. c GDPR. For further information, please contact us at blenk@resolved.legal.
The data is deleted as soon as it is no longer required to fulfil the purpose for which it was collected. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended. If the data is stored in log files, this is the case after seven days at the latest. Storage beyond this period is possible. In this case, the IP addresses of the users are deleted or anonymised so that it is no longer possible to identify the accessing client.
Our website uses cookies. Cookies are text files that are stored in the Internet browser or by the Internet browser on the user's computer system. When a user accesses a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is called up again. We use cookies to make our website more user-friendly. Some elements of our website require that the accessing browser can be identified even after a page change.
From a legal perspective, a distinction must be made between necessary and non-necessary cookies.
Technically necessary cookies — We use necessary cookies. These are cookies that are technically necessary to provide all the functions of our website. The legal basis for data processing is our legitimate interest within the meaning of Art. 6 para. 1 sentence 1 lit. f GDPR. We have an overriding legitimate interest in being able to offer our website in a technically flawless manner. The legal basis for the use of cookies vis-à-vis our contractual partners who make use of services contractually owed by us via our website is Art. 6 para. 1 sentence 1 lit. b GDPR, the provision of our contractual services.
Technically unnecessary cookies — We also use non-essential cookies (e.g. preferences, statistics and marketing cookies). These are cookies that are not technically necessary. We use them to understand your behaviour on our website and to improve our offering. The legal basis for data processing is your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR. The cookies are only set after you have given your consent via our cookie banner.
We also use cookies on our website that enable us to analyse the surfing behaviour of users. This also only takes place after you have given your consent via our cookie banner.
With regard to the storage period, a distinction is made between the following types of cookies:
If you use a Safari browser version 12.1 or higher, cookies are automatically deleted after seven days. This also applies to opt-out cookies, which are set to prevent tracking measures.
When you visit our website or a sub-website for the first time and it contains cookies, a cookie banner will be displayed. There you will be informed about the individual cookies that we use. You can find out the name of each individual cookie, the provider(s), the purpose of processing and the storage period.
Our cookie banner informs you about the specific cookies we use. In addition, we give you the opportunity to decide whether you want to consent to the setting of non-essential cookies. The following can be processed: usage data (e.g. websites visited, time of access) and meta and communication data (e.g. IP address).
The legal basis for the use of the cookie banner is Art. 6 para. 1 sentence 1 lit. f GDPR. We have an overriding legitimate interest in using the cookie banner, which enables us to obtain the legally required consent for the use of non-essential cookies and to fulfil our duty to provide information regarding cookies.
Your data will be passed on to the service provider Cookiebot by Usercentrics A/S, Havnegade 39, 1058 Copenhagen, Denmark to the extent necessary as part of order processing. A corresponding order processing contract has been concluded with Usercentrics. The cookie banner stores your preferences until you reset or customise them.
This website collects personal data to power our site analytics, including:
This information may also include details about your use of this website, including clicks, internal links, pages visited, scrolling, searches, and timestamps.
We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.
It is possible to contact us on our website by email, via the contact form and by telephone. In this case, the user's personal data transmitted by the enquirer will be stored. The data is used exclusively for processing the conversation. The purpose of making contact is to communicate, manage and respond to enquiries. We process the following personal data: email address, name (first name and surname), contact reason, and the text of your message.
The legal basis for the processing of data transmitted in the course of sending an email is Art. 6 para. 1 sentence 1 lit. f GDPR. If the email contact is aimed at the conclusion of a contract, the additional legal basis for the processing is Art. 6 para. 1 sentence 1 lit. b GDPR.
The data will be deleted as soon as it is no longer required to fulfil the purpose for which it was collected. For personal data sent by email, this is the case when the respective conversation with the user has ended. The conversation is deemed to have ended when it can be inferred from the circumstances that the matter in question has been conclusively clarified.
If your personal data is processed, you are a data subject within the meaning of the GDPR and you have the following rights vis-à-vis the controller:
You can request confirmation from the controller as to whether personal data concerning you is being processed by the controller. If such processing is taking place, you can request information on, among other things, the purposes and categories of processing, recipients, planned storage duration, your rights of rectification, erasure and restriction, your right to lodge a complaint, the origin of the data, and the existence of automated decision-making. You also have the right to be informed whether your personal data is transferred to a third country and, if so, about the appropriate safeguards pursuant to Art. 46 GDPR.
You have a right to rectification and/or completion vis-à-vis the controller if the processed personal data concerning you is incorrect or incomplete.
You may request the restriction of the processing of your personal data if you contest its accuracy, the processing is unlawful and you oppose erasure, the controller no longer needs the data but you require it for legal claims, or you have objected to the processing pursuant to Art. 21(1) GDPR pending verification.
You have the right to obtain erasure of personal data concerning you without undue delay where, among other reasons, the data is no longer necessary for the purposes for which it was collected, you withdraw consent and there is no other legal basis, you object to the processing and there are no overriding legitimate grounds, or the data was processed unlawfully. Exceptions apply where processing is necessary, for example, to exercise the right of freedom of expression and information, to comply with a legal obligation, for reasons of public interest, for archiving or research purposes, or for the establishment, exercise or defence of legal claims.
If you have asserted the right to rectification, erasure or restriction of processing against the controller, the controller is obliged to notify all recipients to whom the personal data concerning you have been disclosed, unless this proves impossible or involves a disproportionate effort. You have the right to be informed about these recipients.
You have the right to receive the personal data concerning you, which you have provided to the controller, in a structured, commonly used and machine-readable format, and to transmit it to another controller, where the processing is based on consent or on a contract and is carried out using automated procedures.
You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is based on our legitimate interest pursuant to Art. 6 para. 1 sentence 1 lit. f GDPR. Please send us an email in this regard to blenk@resolved.legal. If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the establishment, exercise or defence of legal claims.
You have the right to withdraw your declaration of consent under data protection law at any time. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you, subject to the exceptions set out in Art. 22 GDPR.
You have the right to complain to a supervisory authority responsible for data protection about our processing of personal data.
Status: July 2026.